Technical Support
$80.00 per hour, billed by the half-hour with a one hour minimum.

Personalized Instruction
$80.00 per hour, billed by the half-hour with a one hour minimum.
Maximum class size of 24.

Remote Technical Support
$80.00 per hour, billed by the quarter hour. You must have a broadband connection to the internet and a voice phone. In addition, you must download, install, and run the secure remote access program called TeamViewer Quick Support to initiate the session. (We'll help with setting this up over the phone before starting your session.)

Benchwork Service Option
For services requiring long hours of work, We now offer benchwork at reduced rates. Benchwork will require us to take your computer back to our workplace and perform the necessary work there. Be aware that benchwork is on a first-come, first-served basis and may take a few days to complete.

Benchwork fees will include mileage one-way to both to pick-up and deliver your system and the labor charges based on the schedule below:

  • Data backup - $80.00

  • System Transfer - $120.00

  • Malware removal - $160.00

  • Factory restore - $200.00

  • Other - amount by mutual agreement